At "Mode et Caftan Design", we offer you exclusive creations, available only with us. With each new collection, we take pride in presenting you with original and carefully crafted designs, along with high-quality fabrics, ensuring you a unique and refined experience.

We are committed to providing you with exceptional quality products. That's why all our items are manufactured in Morocco, the birthplace of the ancient caftan craftsmanship, adhering to ethical and supportive standards throughout our production chain.

We guarantee 100% secure payment on our website www.mode-et-caftan.com. All payments are protected by PayPal or Stripe. You also have the option to pay by bank transfer upon request from our customer service.

To ensure the confidentiality of your information, all data exchanged during payments is encrypted using SSL protocol. This ensures that the data is inaccessible, non-interceptable, and cannot be used by third parties. Additionally, your information is not stored on our computer systems.

*SHIPPING*

Take advantage of our flexible delivery service, with delivery times ranging from 48 hours to 15 to 20 days, depending on the availability of items. In case of an imminent event, feel free to contact us to verify our ability to meet your request within the required timeframe.

*RETURNS*

Your satisfaction is our top priority. If, despite our efforts, you are not fully satisfied with your purchase, you have the option to return your package within the legal time frame and request an exchange or refund.

Refunds are processed within 3 to 5 days from the receipt of the package. Please note that this guarantee does not apply to personalized items.

- Please hand wash or machine wash, preferably in a laundry bag and using the delicate cycle.

- Gently wring out excess water.

- Avoid machine drying.

- Do not use bleach.

- Lay flat to dry.

- Professional dry cleaning is recommended for optimal maintenance.